Privacy Policy

Last updated: August 2024

Té Valencia is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data: Name, email address, and other contact information you voluntarily provide when filling out forms on our website or contacting us directly.
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookies Policy for more details.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services
To respond to your inquiries and fulfill your requests
To send you information about our products and services, with your consent
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: Where you have given us clear consent to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
Legal Obligation: Where processing is necessary for compliance with a legal obligation.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and conducting our business
Legal authorities when required by law or to protect our rights
Business partners with your explicit consent

Your Rights

Under applicable data protection laws, you have the following rights:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure of your data
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Té Valencia
Calle de la Paz, 24
46003 Valencia, Spain
Email: [email protected]